High Street Surgery Lurgan

Prescriptions line (24 hours):
(028) 3832 2189

Patient information

Find out how to register at our practice and read other important information for patients.

 

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you ... [continue] Complaints and compliments

COVID-19 vaccine

If you develop symptoms of cough, fever, difficulty breathing, or a change in your sense of taste or smell please DO NOT ATTEND THE SURGERY. To protect both our patients ... [continue] COVID-19 vaccine

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by collecting a form available from reception. ... [continue] How to register

Important Changes to Patient Access

As of Monday 3rd June, phone lines will remain in operation from 8.30am. The surgery front door will not open until 8.45am. Patients attending for nurses appointments will be expected ... [continue] Important Changes to Patient Access

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient feedback

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Patient feedback

Patient forms

Online forms Update your details Asthma review questionnaire Patient Feedback Further online forms to be added here depending on practice preference Downloadable forms To be added

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient survey and results

We will publish the latest patient survey and results information on this page.

Practice boundary

The Practice boundary is now 5 miles, no new patients will be accepted beyond 5 miles – this does not apply to the Lough shore area. Please see the boundary ... [continue] Practice boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Zero tolerance policy

The Practice takes it very seriously if a member of staff is treated in an abusive or violent way. The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service ... [continue] Zero tolerance policy

Date published: 8th October, 2014
Date last updated: 1st August, 2022