We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
Children’s Symptom Checker
Please use this link to check a child’s symptoms on the trust website. It will guide you on the best course of action for your child’s condition.
Self care
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too – Pharmacy First
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Please follow the link below to find your local participating pharmacies and the services offered for everyday health conditions.
Out of hours
The Doctors are members of SAUCS Out-of-Hours GP Co-Operative, as are all the Doctors in the Craigavon locality.
In the event of an Out of Hours Emergency telephone the Surgery:
Lurgan (028) 3832 4591
The Surgery answering machine will give out the contact number of the Co-Operative. Alternatively you may phone the Co-Operative directly:
Craigavon 028 3839 9201
When you contact the Out-of-Hours Emergency Service, all phone conversations are recorded.
N.B. This service is only for emergencies that cannot wait until the Surgery reopens.
Minor Injuries Unit
The Minor Injuries Unit is accessed by ‘Phone First’ – 0300 123 3111
These cases they typically deal with include:
- Minor head injuries between ages 5 – 65 years old
- Facial and nasal injuries
- Eye problems, such as chemical splash, welders flash, foreign body and abrasions
- Foreign body in ear
- Limb injuries from collarbone to fingers or knee to toes
- Burns and scalds
- Animal bites and insect stings
- Wounds
- Wound infections
- Finger infections
- Tendonitis
Phone First for Urgent Care
The Urgent Care Centre is accessed by ‘Phone First’ – 0300 123 3111 BEFORE 3PM
Text relay number is: 18001 0300 123 3 111 or you can use the ‘Interpreter Now’ app
People with urgent but not critical symptoms to ‘Phone First’ before attending Emergency Departments or Minor Injuries services.
Patients, including children, considering attending Emergency Departments or the Minor Injuries Services at Craigavon, Daisy Hill or South Tyrone Hospital with an urgent but not life threatening injury or illness should Phone 0300 123 3 111 Monday to Friday 9am to 6pm.
The cases they typically deal with include:
- Chest pain that’s probably not heart related
- Pleurisy type pain in chest that is worse on deep breathing
- Abdominal pain where blood tests may help diagnosis
- Hot, red, swollen leg, clot?
- Persisting chest symptoms, despite several courses of antibiotics
- Chest wall or rib injuries
- Simple falls causing back or hip pain and probably no fracture
- Low impact road traffic collisions causing neck or back pain
- New pain in a limb or joint without injury and less than 4 weeks
The ‘Phone First’ approach aims to help those patients fit to ‘walk in’ to the Emergency Department (ED), get the most appropriate care as quickly as possible and avoid busy waiting rooms.
During all other times, please only come to the emergency with serious, acute symptoms. For other conditions, please speak to your GP or Community Pharmacist first.
Find out more on the Southern Health and Social Care Trust website.
A&E
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.
